Terms and Conditions
1. Introduction
Welcome to Pine Cut 4 You (“we,” “our,” “us”). These Terms and Conditions govern your use of our website, www.pinecut4you.co.uk (the “Site”), and the purchase of any products (“Products”) available through the Site. By using the Site or placing an order with us, you agree to these Terms and Conditions.
Please read these Terms carefully before using our Site or placing an order. If you do not agree with any part of these Terms, please do not use our services.
2. Ordering from Pine Cut 4 You
2.1 Custom Products
All of our products are custom-cut pine boards made to the specific measurements provided by you. Once the order is placed, the cutting process begins, and changes or cancellations cannot be made after this point. Please ensure all measurements and details entered during the ordering process are accurate.
2.2 Accuracy of Information
It is your responsibility to double-check all information before placing an order, especially regarding measurements and custom specifications. We are not liable for any incorrect measurements provided by you.
2.3 Order Confirmation
After placing an order, you will receive an email confirmation detailing your order. This confirmation is not a guarantee of order acceptance. We reserve the right to refuse or cancel orders at any time due to issues such as product availability, errors in product or price information, or concerns with payment.
3. Pricing and Payment
3.1 Prices
All prices on the Site are listed in GBP (£) and include VAT unless otherwise stated. Prices are subject to change at any time without prior notice. However, once an order is confirmed, the price at the time of order placement will be honored.
3.2 Payment
We accept payment through secure third-party payment processors, including PayPal and Stripe. By placing an order with us, you agree to provide valid payment information and authorize us to charge the amount specified for your purchase.
We do not store your payment information. All transactions are securely processed by our payment providers.
4. Delivery
4.1 Delivery Areas
We deliver within the UK. Delivery charges and timescales may vary depending on your location and the size of your order.
4.2 Delivery Times
While we strive to deliver your order as quickly as possible, delivery times are estimates and not guarantees. Delays may occur due to circumstances beyond our control (e.g., weather, courier delays). We will notify you if we anticipate any delays with your order.
4.3 Failed Deliveries
If a delivery is unsuccessful due to incorrect address information provided by you, you will be responsible for any additional charges required to re-attempt delivery.
5. Returns, Refunds, and Replacements
Due to the custom nature of our products, we do not offer refunds or accept returns for orders where the customer has provided incorrect measurements. However, if Pine Cut 4 You makes an error in cutting your boards to the specifications provided, we will replace the items free of charge.
If you receive a product that is damaged or does not meet our quality standards, we will replace it at no additional cost. Please refer to our Refunds and Returns Policy for full details.
6. Liability
6.1 Product Quality
While we ensure that all pine boards are cut accurately and meet high-quality standards, wood is a natural material and variations in grain, knots, and color are normal. Such variations do not constitute defects, and we are not liable for them.
6.2 Errors in Orders
If we make an error in processing your order (e.g., incorrect cutting), we will replace the affected items at no charge. Our liability is limited to the cost of replacing the boards and does not extend to any consequential losses or project delays.
6.3 Use of Products
We are not responsible for any damages or injury resulting from improper use of our products. It is your responsibility to ensure that the products you order meet your intended use.
7. Intellectual Property
All content on the Site, including text, images, graphics, logos, and software, is the property of Pine Cut 4 You and is protected by UK intellectual property laws. You may not use, reproduce, distribute, or display any content from the Site without our prior written permission.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy and Cookie Policy for information on how we collect, use, and protect your personal data.
9. Changes to the Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on the Site. It is your responsibility to review these Terms regularly. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or related to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Pine Cut 4 You
Email: [email protected]
Website: https://pinecut4you.co.uk